Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, participate in games, or contact us for support.
Personal Information
- Email address and contact information
- Account credentials and profile information
- Game performance data and credit balances
- Communication preferences and marketing consent
Usage Information
- Game statistics and performance metrics
- Device information and browser type
- IP address and location data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Send you technical notices and support messages
- Communicate with you about products, services, and promotions
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in our operations
- In connection with a business transfer or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings or our cookie consent banner.
Types of Cookies
- Required Cookies: Essential for site functionality and cannot be disabled
- Analytics Cookies: Help us understand how visitors interact with our site
- Marketing Cookies: Used to deliver relevant advertisements and track campaign performance
6. Third-Party Services
We may integrate with third-party services such as:
- Customer.io for email marketing and automation
- GoHighLevel (GHL) for SMS communications
- Social media platforms for community features
- Analytics providers for usage insights
7. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt-out of marketing communications
- Control cookie preferences
- Request data portability
- Object to certain processing activities
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels or community forums.